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SAP IS-U CS Consultant Posted Sep 16
Red - The Global SAP Solutions Provider , Dublin, Dublin, Ireland
 
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SAP IS-U CS Consultant

Key Skills

Technical Master data;

Master Data Generator Templates.

Experience in Front Office Processes;

Move-in. Move-out, Disconnection, Reconnection and other Front Office processes;

Customer Interaction Centre;

Hands-on experience in configuration of Workflow & organisational structures.

Knowledge of Customer Contacts, Enquires and Complaints.

Device Technical Master Data,

IDE (Intercompany Data Exchange),

Billing [eg billing master data configuration, billing tariff structures & billing processes]

Residential Billing for Gas and Electricity

Interval and Non-Interval Billing for Commercial & Industrial Customers (EDM/RTP)

Billing/Invoicing of Collective Billing & Un-metered and Street Lighting Billing

Implementation experience of SAP Support Packs and Upgrades

Hands-on experience with Workflow Configuration desirable.

Knowledge in data exchange processes and switch document/process document

Key Responsibilities

Functional Consultant required with 5 years of hands-on ISU functional experience for electricity and/or Gas Industry.

Functional experience in SAP IS-Utility for large Project and Support team including business process definition, configuration, functional/integration/performance testing etc.

Possess strong communication skills for interaction with different stakeholders technical and Non-technical.

Ability to create/maintain project documentation to allow smooth transition of Project into Support organisation

Ability to maintain a common set of scoping, design, implementation and test artefacts and templates in line with agreed Project definitions

Support of core business processes

Preventative maintenance tasks to ensure IT systems are operational and secure, and to prevent future incidents

Troubleshooting incident and problem resolution, maintaining the highest levels of customer satisfaction possible

Batch monitoring and recovery of failures with a view to improving the system/batch performance

Delivery of ad hoc unplanned changes

Conditions

Location Dublin, Ireland

Permanent Position

Employment Type: Permanent

Pay: 65,000 to 70,000 EUR (Euro)
Pay Period: Annual

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